VIP DISCLAIMERS: Please note that all 'OMG - THE ULTIMATE USHER VIP EXPERIENCE' & 'DJ GOT US FALLIN' IN LOVE' package purchasers will be contacted via e-mail a few days prior to the actual show date with additional details specific to their VIP package program. Information will be sent to the e-mail address provided at the time of purchase. Please note that if you do not receive an e-mail a few days prior to the event please contact UsherVIP@aeglive.com
. VIP merchandise will be shipped directly to each package purchaser, some exceptions may apply. Merchandise will be shipped to the address provided at the time of purchase. VIP merchandise is not required for venue entry. Please note that delivery of VIP merchandise could occur after event date; there are no guarantees that VIP merchandise will arrive in advance of show date. Please make sure to factor potential timing of merchandise delivery into your decision to purchase a VIP package. All preshow VIP programs & times may vary market-by-market and are subject to modification at any time for any reason. All VIP programs are subject to restrictions and may vary market-by-market. VIP Preferred Parking, VIP Priority Check-In & Separate VIP Entrance may not be available in all markets due to restrictions. Please note that you must be 21 & over to consume alcohol. Valid identification is required for consumption of alcohol; non-alcoholic drink options available. All packages are sold in pairs. Please note that all 'OMG - THE ULTIMATE USHER VIP EXPERIENCE' & 'DJ GOT US FALLIN' IN LOVE' tickets are will-call only. Will-call tickets may only be picked up the evening of the event. Please note all packages are non-transferable; no will-call name changes will be permitted under any circumstances. The person who purchases the tickets must be the same person who claims the tickets at will-call with a valid identification. Package purchases are restricted to U.S. & Canadian addresses only. Please note that the information provided at the time of purchase (e-mail, address) is the same information that will be utilized for shipping and individual contact requirements where applicable. Please note that the artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. For all customer service inquiries please contact UsherVIP@aeglive.com
. Commemorative VIP laminates and commemorative souvenir concert ticket is for commemorative purposes only. The VIP laminate or commemorative souvenir concert ticket does not gain or authorize access into the venue, VIP or any backstage areas.